
Obviously a discussion about shit, literally, is not the kind of news the Navy wants to see discussed publicly in the press following the amazing public relations achieved with the Carrier Classic on the USS Carl Vinson (CVN 70), but the blogger has reached out and driven as much media attention as possible to this issue. Headlines in response to the issue include:
Toilet Trouble on Navy Carrier Leaves 5000 Sailors Doing the Pee Pee Dance from Gizmodo, Broken toilets keep sailors squirming from the Atlanta Journal Constitution, $6B Navy Carrier Has Lousy Toilets by Newser, and 10000 man hours to keep 423 aircraft carrier toilets working by The Inquisitr.
Today the CO of the USS George H. W. Bush (CVN 77) published a statement on the aircraft carriers Facebook page regarding the toilet issue. I quote in full:
Dear Families and Friends,I appreciate the detailed response by Captain Luther. The Navy Times conducted a phone interview with the CO of CVN 77 about this issue today, and this second Navy Times article on the issue that resulted from that phone conversation paints a different picture than the one by Captain Luther.
It has come to my attention that a blogger has posted about our Vacuum Collection Marine Sanitation (VCHT) system…our heads (i.e., restroom facilities). The blogger provided her blog as a “media release” to various news outlets. Unfortunately, the blogger has never once contacted us for information and the blog has since been quoted in multiple outlets as undisputed fact. The blog casts the ship in a very poor light. It paints a picture of heads frequently out of order, out of order for 24 hours or for 8 days at a time. Further, the blog states that only ship’s company heads worked, operating heads are locked so Sailors cannot use them, or that medical issues have developed as a result of the heads. Lastly, the blog claims that heads are even affecting morale and military readiness. Had this blogger contacted the ship I could have provided some facts about each and every one of her claims.
All individuals embarked - whether permanently assigned to CVN 77 or one of its embarked units - are responsible for the cleanliness, stocking of supplies, and upkeep of their assigned spaces to include heads. If a system or piece of equipment is malfunctioning, the individual unit is required to place a trouble call (request for maintenance) with the CVN 77 engineering department. The engineering department dispatches repairmen on a job priority basis. Additionally, there are no individuals assigned to USS George H. W. Bush - or any other naval vessel - whose sole job is monitoring of commodes.
It is true that the USS George H. W. Bush has a VCHT system that is unique amongst aircraft carriers but it is not unique to naval vessels. It uses a vacuum to draw waste from the commodes into the temporary holding tanks. The system divides the ship’s heads into two independent loops. The system is maintained by Hull Technicians (HTs) who respond to trouble calls associated with the ship’s VCHT system. These Sailors are also responsible for welding, brazing, and sundry other duties commonly associated with plumbing and pipe fitting. I’d like to share a little information my engineering department has reconstructed using the ship’s trouble call log over the last year.The HTs maintain the overall system and problems vary from loss of vacuum within a loop to clogs in system piping. Loss of vacuum is most often caused by damage to individual flushing mechanisms but can also be caused by a clog in the loop. I mentioned earlier that there were two loops in the system. A loss of vacuum momentarily affects all heads on the same loop.
- In the 12 month period from 15 November 2024 through 15 November 2011, 4054 trouble calls have been placed throughout the entire ship (electrical outlets, doors, leaks, etc.)
- During the same 12 month period, 2,036 of those trouble calls have been associated with heads (i.e., restroom facilities).
- Of the 2,036 trouble calls, 976 have been for commodes and 280 for urinals. The rest are for lighting, ventilation, etc.
- Trouble calls for the heads have been split 51% on the forward loop and 49% on the aft loop.
- Trouble calls for the head mentioned by the blogger include: one (1) each in July, August, and October - all three calls were resolved in less than 24 hours. There were zero (0) trouble calls in September and November. The blogger started commenting on November 7th when every commode in that head was working.
- In each instance, the individual trouble calls were for a single commode within the head. The head has 6 total commodes and 2 urinals. At no time has there been a trouble call for more than a single commode out of service in that particular head.
I have addressed the crew multiple times during the deployment about the system and damage caused by inappropriate items being flushed down the commodes. The indifferent, inconsiderate and irresponsible actions of a few Sailors were adversely affecting everyone onboard. To address the abuse of heads and commodes, I made the decision to allow departments and squadrons to install cipher locks on all heads. This would limit access to heads to members of the berthing assigned and foster a sense of ownership amongst berthing inhabitants. It would also allow better forensics into the source of the vandalism because the number of people allowed in a particular head would be known. It worked… during the roughly 50 hours that some heads were locked, trouble calls dropped by 67% and Sailors reported their heads were noticeably cleaner.
- The most common loss of vacuum is a failure/disconnect of the vacuum valve connected to the individual commode. The average time to return the loop to full service is typically less than 15 minutes. The follow-on repair to the individual commode/head in question depends on the malfunction but is typically complete in less than 30 minutes.
- Severe clogs can also cause a loss of vacuum in a single loop. The average time to isolate, locate, and repair significant clogs is less than three hours.
- The single longest loss of service to an entire head occurred in June due to a massive clog while the ship was in port. It took three days to repair because a section of pipe had to be removed and re-welded into place. The three day repair affected a single head on the starboard side of the aft loop. That berthing had a second head in the same area on the port side of its berthing that was functional the entire time of the repair.
- Inappropriate items that have been flushed down the commode and caused clogs during deployment include feminine hygiene products and their applicators, mop heads, t-shirts, underwear, towels, socks, hard boiled eggs, and eating utensils.
- There have been ZERO (0) clogs caused by toilet paper and human waste.
- There have been six (6) instances of both loops of the VCHT system being simultaneously unavailable during deployment. The longest dual (i.e., whole ship) outage was 15 minutes.
The blogger asserts Sailors are afraid to speak out for fear of retribution. Not true. I have an electronic CO’s Suggestion Box which allows anyone onboard USS George H. W. Bush to email me with questions, suggestions and comments. Because comments are emailed, each and every comment has the Sailor’s name on it. I received one email on the first day of installation, 18 on the second day and 15 on the third day. The comments ranged from understanding why the locks were being installed to complaints about the inconvenience associated with leaving their work center and walking to their berthing to use a head. On the third day, I was made aware there were insufficient locks available through purchase or reallocation to provide every head with a lock in a timely fashion. Accordingly, I directed that every cipher lock be reprogrammed to a common code. However, I briefed the crew that this would remain only as long as clogs did not return. Since all locks have been recoded, there has not been a single clog.
- Eight (8) heads were identified as public heads which would not be locked. They included two (2) head each for both sexes on the port and starboard sides for each loop.
- Lock installation began on 3 November 2024 with 4 of the 18 departments assigned to CVN 77 because they had submitted trouble calls requesting locks and had ordered locks from Supply.
- The total number of heads locked was 23 of the 93 heads associated with junior enlisted berthing.
Based on blogger comments the media has reported increased health issues, such as dehydration, and increased urinary tract infections. Again, not true. In fact, for deployment, 91.5% of all personnel onboard this ship have not been to medical. There have been 60 total cases of urinary tract infection during deployment with two major spikes occurring immediately following port visits. This represents approximately 1.3% of the crew. During the period of the blogger’s comments, potential urinary tract infections have declined each month from September through November.
I understand the concern for your friends and loved ones and their living conditions onboard the world’s newest aircraft carrier. While I disagree with the blogger’s comments, I will defend with my life her right to make them. However, she presents the unsubstantiated comments of a single Sailor as fact and, in doing so, denigrates the efforts and sacrifices of the other 4,800 members of the entire strike group team who during the last six months supported ongoing operations in Afghanistan and Iraq. During this time we also have hosted ambassadors, members of foreign governments, foreign nationals, members of the foreign media, coalition partners, entertainers, folks from home and, without fail, they have left singing the praises of the Sailors and their ship.
I can assure you the ship has, and continues, to perform admirably. While we have a ways to go yet, your Sailors are healthy, happy and excited to be heading home. I am proud of each and every one of them and look forward to bringing them safely home to you soon.
Warm Regards,
Brian Luther
The system was designed with unusually narrow pipes to help keep a high vacuum pressure. However, these narrow pipes make it more likely that the system will clog. They should be wider to let potential clogs move through, Luther said.It is a safe bet neither the CO nor the Navy saw this narrative associated with the maiden deployment of the nations newest aircraft carrier. I see three issues here.
Additionally, the individual commodes need to be upgraded. Sometimes vacuum pressure is lost when someone presses the flush button with his boot instead of his hand, breaking a mechanism. Or a tube is knocked out of place during a regular cleaning, causing pressure to drop, Luther said.
The toilet problem has become unbearable, said sailors onboard the carrier, who spoke with Navy Times on the condition of anonymity because they are not authorized to speak with media. There have been occasions during the deployment when every toilet went offline. More frequently, every commode aft of midship will be out of order, they said. Or several heads in a single area will go down, and when they are repaired, a new problem will occur elsewhere, sailors said.
The problem has left sailors searching for a proper place to relieve themselves, a quest that can last an hour. Often, when they do find a working commode, they need to wait in line and the head is filthy from overuse. As a result, sailors are taking extra showers or using industrial sinks in their workspaces. Men are urinating into bottles and emptying the contents over the ship’s side. Some have cut down on their food and fluid intake, and some women are holding it for so long that they’re developing urinary tract infections.
Luther said that 8.8 percent of the sailors onboard have received medical attention for either dehydration or urinary tract infections, and sick bay data show that cases of urinary tract infections have declined through the deployment. Comparable figures for other deployments were not available Tuesday night.
The ship’s sanitation system is divided into forward and aft sections, which operate independently of each other. However, six times since the deployment began, both sections broke simultaneously, leaving each of the carrier’s 423 toilets inoperable. However, at the worst, both sections were concurrently down only for 15 minutes. No commode is immune, Luther said, and his own toilet has gone out of service.
“If you use vacuum, you lose vacuum. Whether you’re me, the admiral, or the most junior sailors. And even I’ve gotten a call from the admiral who said ‘Hey! What’s up with that?’ ” Luther said. “It’s egalitarian."
First, this is an aircraft carrier that is supporting operations over Afghanistan, Iraq, Yemen, and Somalia and this discussion about the ships terrible toilet system represents the only headline the ship has been able to generate to date. Maybe if the Navy did a better job telling the public what they did with their multi-billion dollar warships when the fleet deploys for 6 months to CENTCOM, when a news article discusses toilet troubles on a ship, the news would also mention other more naval centric newsworthy events the ship has been previously involved in.
Second, this looks like a design problem on the ship. Why is the VCHT system divided into only two zones? Why does the Navy have this problem on their aircraft carriers but cruise ships, which rotate thousands of passengers every week, don't seem to have this VCHT problem? When 2,036 of the ships 4,054 trouble calls (50%) are specific to the ships heads, and 30% of the 4,054 trouble calls are specific to the toilets, that suggests to me there is a legitimate technical issue here and the problem isn't limited to human behavior.
Third, how can I ignore this nonsense in response to the CMC from an AM1 that supposedly has 16 years of service? When the CO says "individuals embarked... are responsible for the cleanliness, stocking of supplies, and upkeep of their assigned spaces" he is clearly responding directly to that specific blog post, and to what could be described as one whiny bitch of a First Class Petty Officer.
I don't know about the Navy, but in every private sector job I've ever worked, when an employee with 16 years experience and in a position of leadership complains about basic tasks like keeping their space clean, keeping supplies properly stocked, or maintaining upkeep to ones limited area of responsibility - we describe those type of folks in the context of a useless middle manager who works in the organization as a public reminder to everyone else what is broken within the bureaucracy. Sorry, but some 30 something year old First Class Petty Officer complaining to his blogging mommy about the CMCs legitimate, remedial instruction didn't sit well with me at all. The CMC had this exactly right, First Class Petty Officers should be expected to be part of the solution to a ships problems, but that guy decided to add an additional layer to the ships problem. Classy.
So what are we learning here? In my opinion, we are learning that Captain "Lex" Luther is the real deal. I like that he is using social media to tackle a social media centric public relations issue. I like that he is addressing the issue directly, publicly - owning the problem instead of ignoring the problem. I like that he has implemented solutions that have, at least according to some statistics, helped address the problem, although not completely. I like that the ship is carrying on it's responsibilities despite distractions and ongoing problems that have no permanent fix while on deployment. Public relations challenges are always difficult, particularly in the Navy that as an organization really doesn't always deal with public relations challenges well, but the CO of CVN 77 is doing everything right here. Information is the best weapon against ignorance, and I think the information by the CO was on target.
We are also learning about a very shortsighted engineering problem on CVN 77, because I can't think of any good reason for a VCHT system to be divided into only two zones. It's not like this issue is something new to the Navy. When 30% of all trouble calls over a 12 month period are specific to the toilets and urinals of the Navy's largest ship, this is bigger than a human behavior issue. If the Navy is serious about reducing crew sizes on ships in the future, smarter design and engineering for spaces and systems that consumes maintenance time of the crew while underway would be the logical place to start.
Finally, anyone who suggests the public attention by this AM1 or his mom has somehow contributed positively to the ship or crew would be wrong. Does public knowledge of a poorly designed VCHT or public knowledge of a misbehaving crew flushing inappropriate items in the toilets somehow help the ship? No. Are the folks who are working to address these problems aided by public awareness of the challenges they face when they work? No. Was the ships leadership somehow unaware of the issue? As I understand it, the CO has directly addressed this issue every few weeks throughout deployment over the 1MC, which suggests to me that this is not a problem being ignored, and the various actions taken like cipher locks also suggests the ships leadership was actively engaged in trying to address the issue as best they can. Can anyone name any specific good that might come from public awareness of this issue? I'm struggling to find any positive that comes from publicity of this issue.
The way I see it, generating public interest regarding the inconvenience of low quality shitters on CVN 77 isn't a whistle-blower scenario as this AM1's mommy suggests, and it is hard to find a legitimate intention for making the issue public other than to embarrass ships leadership who, according to every account I can find, has throughout deployment been legitimately trying to address a legitimate problem.
When I look at this story, in my opinion, this AM1s public whiny attitude towards a pristine pissing environment properly managed on his behalf by other sailors reveals itself as a questionable character issue at least as interesting as the issue of a poorly designed VCHT, and for that reason I find this whole story to be one of terrible judgment by a First Class Petty Officer and his blogging mommy in using social media as an instrument of publicity that ultimately does absolutely nothing to help a ship and crew dealing with a legitimate issue.